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First off, AutoMobile is the greatest! He's patient, caring and wants to be the best help he can be. In this situation, for me, leading a car is best and he explained the benefits of buying versus leasing, he took his time to show me some cars and was overall a huge help! When it came time to do financing paperwork, that was where things got really slow! Lee was good but seemed distracted by something and always had something to say. Johnny is one stellar guy! Keep him happy!
Since you asked, we had an extremely good experience when purchasing our car at TOK. Solie Worked so hard to make us feel comfortable, and to accommodate us. My husband recently had a stroke so is slow and more than methodical and Solie was continually patient and upbeat. He even saved us some cookies, although that did not make the sale. We had a Prius and wanted another, and I have always had such great service at TOK, that it made sense to get our next car there.
Your worked even harder to maximize value for all stakeholders creating a win-win scenario all around. His caring, understanding and empathy are very refreshing indeed. I am still working with him to finalize the loan and he has been patient and respectful. Without his work, this deal would not have happened.